Todd is a husband, father and telecom business owner. He enjoys Crossfit, clean eating, photography, all things technology and is a private pilot.
Computer on Desk
Automatic failover is like a broadband outage safety net when consolidating your voip services onto a single pipeline.
Data patch panel
With broadband speeds increasing in many areas, many small business are looking to increase efficiency any possibly reduce costs by moving to voice over IP (VoIP). VoIP allows you to send your voice traffic (i.e. telephone calls) over your broadband connection. While this does make sense for many businesses, there are a few things to consider prior to making the leap.
Voicemail Message Light Avaya 9608 IP Phone
There is nothing worse than receiving a long rambling voicemail message, especially if it’s a cold call.  It makes the caller sound unprepared, less knowledgeable  and rarely makes you want to pick up the phone and call them back.  So how can you leave a message that will earn you a returned call? Be succinct.
Prewire Structured Cabling
“Prewire” is the term used for the structured cabling that lays the foundation for any telecommunications or networking installation.  Whether you are installing a premise-based telephone system, hosted PBX or networking hardware such as routers and switches, it is likely that you will first need to think about your prewire needs. The most common cable
Cisco SPA-8000 SIP Trunking
SIP Trunking, Voice Over IP and Trunk Replacement are all terms used to describe the delivery of telephone services to your business over your broadband connection. That's what it really boils down to. In addition to streamlining setup and potentially lowering overall costs, there are many features offered by SIP trunking that can't be found in traditional analog services.
Communications Message in a Bottle
The intangibles are often overlooked, but are important to consider when making technology investments. Yes, there are many features that allow for improved call routing, customer service response, etc. However, the real human benefits that are associated with these technologies are far greater than you may ever realize.