5 Benefits of Unified Communications as a Service (UCaaS) that Every Business Needs
Wednesday, 11 May 2016
Having services that can be rapidly scaled to your needs and that create autonomy, reliability and continuity are invaluable regardless of your business size.
- Published in Business, CSII Voice, Design, Hosted PBX, Network, Unified Communications, VoIP
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5 Ways Attorneys Are More Efficient with Custom Call Routing
Friday, 06 May 2016
Attorneys are very busy people. Upgrading their phone system with custom call routing makes it easier for them to be efficiently and effectively reached.
- Published in Blog, Call Routing, CSII Voice, VoIP
We Should All Be Communicating on a Cloud
Thursday, 28 April 2016
3 simple reasons your business should be using cloud-based communications instead of a premise-based phone system.
- Published in Blog, Business, CSII Voice, Hosted PBX, Telephone System
When CRM Met VoIP: A Love Story
Friday, 22 April 2016
A Sales Manager and an IT Manager walked into an office. As with any other day, the two had conflicting views on many things but knew they needed one another for their careers and dealt with their differences as best they could. Bob, the Sales Manager, poured his morning coffee as Don, the IT
- Published in Blog, CSII Voice, Unified Communications, VoIP
Custom Call Flow Series: Smooth Your Event Planning with a Customized Ring Group
Friday, 08 April 2016
Anyone who has been part of planning a wedding (or any major event, for that matter) knows how stressful, confusing and frustrating it can be to get everyone on the same page. Something Old: Disconnect and confusion when planning a wedding Something New: Ring groups and customized call routing make wedding planning a breeze
- Published in Blog, Call Routing, CSII Voice
The Case of the Missing Agent
Sunday, 27 March 2016
Every office has at least one: the realtor, salesperson, specialist, or attorney who clearly works hard but is always missing and is incredibly difficult to find. Andy, a real estate agent in Nashville, is the missing agent at his firm. They call him “0018.” On any given weekday, he has at least 18 clients to
- Published in Blog, Business, Call Routing, Unified Communications