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Give them the gift of flexibility
Tuesday, 22 November 2016
Ever wonder what the most successful businesses (and those who shine on glassdoor.com) do that earns them happy, productive, and loyal employees? Most companies offer sick time, vacation time, and benefits. Many give out holiday bonuses. But what makes the difference between a typical staff who follows the motions (but can’t wait to get home)
- Published in Blog, Business, Community, CSII Voice, Hosted PBX, Managed Services, Mobile, Network, Remote Work, VoIP
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Remote “Offices” = More Connected than Ever
Thursday, 27 October 2016
So far in this series we’ve discussed how various tweaks to your company’s communications procedures can make things so much better for morale, productivity, operations and budget. As you may have noticed, there is an underlying theme to this modern communications series: flexibility creates efficiency. You can look at this concept from a few different
- Published in Blog, Broadband, Business, Call Routing, CSII Voice, Industry, Managed Services, Mobile, Network, Remote Work, Telephone System, Unified Communications, Voice, VoIP
This simple tweak increases company morale while decreasing overhead costs
Wednesday, 05 October 2016
How, do you ask? The simplicity is brilliant: you can set up remote capability for your company without necessarily going completely remote for any (or all) employees. In other articles and all over social media, we’ve shared the many benefits of a virtual office setup. Whether it’s a small company with no real need for
- Published in Blog, Business, Call Routing, Community, CSII Voice, Managed Services, Mobile, Network, Remote Work, VoIP
The cost of multitasking (and the benefits of focus)
Thursday, 22 September 2016
While productivity is a pretty tough scale to measure, we can all agree that loss of focus can be very costly when it becomes based on daily practices and habitual multitasking. There have been so many studies and data released in recent years that prove how much money a business really loses when employees are unable
- Published in Blog, Business, Call Routing, Community, CRM, CSII Voice, Design, Managed Services, Network, Telephone System, Unified Communications
How to Ensure Your Customer Support Records Are Always Current
Tuesday, 06 September 2016
Keeping Customer Relationship Management (CRM) records and related customer support data current is a big problem for many businesses in many industries, especially when those records require updates on a regular basis. But what if there was an easy trick that made it much easier to stay on top of these updates? Take, for example,
- Published in Blog, Business, CRM, CSII Voice, Service, Telephone System, Unified Communications, Voice, VoIP
Modern Communications Can Change Your Business and Your Life
Wednesday, 31 August 2016
Modern communications are complicated. When you hear or read about the technical processes that make them work, it can be overwhelming and confusing. And while these technical details are interesting, amazing, and necessary (for those who understand them, at least), most people have no real need to actually get it. Most people just want
- Published in Blog, Business, Call Routing, CSII Voice, Industry, Managed Services, Mobile, Network, Remote Work, Service, SIP Trunking, Telephone System, Unified Communications, Voice, VoIP