In an emergency situation, such as the ones first responders encounter on a daily basis, nothing is more critical than accessing superior communication, voice quality, and coverage. Many of the nation’s first responders are now leveraging VoIP to enhance their communication and ability to respond more rapidly to calls.
First responders need seamless communication to respond quickly to calls.
Many first responders are utilizing VoIP services in addition to their regular phone networks. The radios utilized by first responders present a number of limitations. They often rely on radios that operate on different frequencies than local power companies or organizations outside of their jurisdiction.
This results in communication difficulties as the radios are not interoperable with each other. There are also bound to be situations that arise where first responders need to communicate with people in other jurisdictions.
They need a solution that can meet all of their communication needs and won’t be restricted by interoperability issues.
VoIP can solve these problems easily. With an Internet-based phone network, they can access their entire network on all of their devices, while easily communicating with people outside of their jurisdiction that are using different radio frequencies. VoIP offers a cost-effective solution, minimizing the budget constraints of many public services.
Additionally, VoIP makes first responders more accessible by the public. The FCC passed regulations ensuring all VoIP providers offer automatic 911 VoIP services to clients, so all VoIP-connected customers can contact 911 from any of their devices easily, while ensuring their geographical location is accurately tracked.
VoIP eliminates interoperability problems, enabling better coverage and connection when it’s needed most.
The nation’s first responders dedicate their lives to helping those in need. In order to respond to emergencies effectively, they need to access unimpeded communication with others, regardless of jurisdiction.
Plus, all VoIP clients are provided 911 VoIP automatically with their service, which adds to the dependability. VoIP makes it easier to connect remote first responders to people outside of their jurisdiction, creating a safer society where emergency response teams can answer to calls more quickly.