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connect_authpart_rev_rgbIP Office is a single, stackable, scalable small business communications system that grows with your business easily and cost-effectively. Built from the ground up specifically for small and midsize businesses, IP Office offers technical flexibility—it uses digital, analog, IP, or any combination of these—and resiliency.

IP Office includes new mobility features that help increase reachability for on-the-go employees. The system seamlessly integrates with today’s popular desktop applications to help improve a company’s collaboration tools, ultimately increasing employee productivity and enhancing customer service.

IP Office is an award-winning small business communications system used by more than two million organizations worldwide. This communications solution is a proven investment: The Tolly Group finds IP Office provides up to a 24.7% lower total cost of ownership than competitor systems.

Three IP Office Editions to Meet Your Distinct Business Needs

Choose from the Essential, Preferred or Advanced Edition of IP Office to get just the right combination of capabilities for your business.

Keep costs down and still get the key communications capabilities with Essential Edition. Gain 10 times the voice messaging capacity of Essential Edition and enhance the accessibility of your mobile employees with Preferred Edition. Maximize productivity and efficiencies in customer service with Advanced Edition.

Power User

Users control office communications using an IP phone, cell phone or laptop. Users receive all their messages—voice, email, and fax—in a single inbox, and are automatically notified of important messages. Set up conference calls on the fly, and have calls ring simultaneously on both mobile and desk phones.

Office Worker

Designed for employees who work primarily at their desks, these communication tools help workers answer questions and convey critical information. Use a single, easy-to-use interface to manage conferencing, check the status of co-workers (see who’s on the phone, away, or on “do not disturb”), and for messaging, speed dial and IM.

Teleworker

Give teleworkers—employees who work remotely full-time—the same phone and functionality they’d have in the office. Users connect their phones to the company’s phone system via a virtual private network. And because it all goes through the IP Office system, you can hire talent from anywhere and save money.

Receptionist

Help receptionists manage high call volume from their PCs. Streamline call handling with easy point-and-click call controls. A list of incoming calls and call status displays on the PC screen. Integrate with commonly used database software. Monitor all office extensions. Have one receptionist provide coverage for multiple offices.

Benefits

IP Office offers nearly 25% lower TCO when compared with competitive systems, according to a 2010 Tolly Group report. Energy-saving desk phones deliver up to 60% more efficiency and Avaya customers can save up to 60% of their original investment when migrating to IP Office. In addition, the solution can reduce or eliminate conference calling fees with its built-in secure conference bridge.

Use one solution to serve up to 1,000 users. Manage multiple sites from a single interface and leverage simplified drag and drop system management tools. Ensure that users get the communications features they need with automated role-based applications for mobile, office, and teleworker employees.

IP Office can operate as an all-IP solution, all-digital solution, or anything in between. It can interoperate with over two million Avaya systems worldwide while allowing you to leverage your existing network infrastructure.

Take advantage of intelligent failover between sites, or for single location deployments, easily add a redundant server. Without the need for internal fans or hard drives, IP Office delivers a mean time between failures of 68 years.[/toggle] [toggle title="Scale as you grow"] IP Office can grow with you to support up to 1,000 users across 32 different sites. As your business needs evolve, add advanced unified communications or contact center capabilities. With our many partner relationships, you can also choose from over 170 innovative third-party software applications to enhance your solution deployment.

Extend powerful UC capabilities to mobile devices. Take advantage of built-in conference calling features for up to 128 users while leveraging advanced communications capabilities such as instant messaging, presence, video chat, text-to-speech email reading, and call recording.

Avaya IP Office IP500 Hardware Family

Avaya IP Office

IP500 Hardware Family
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