phones on the cloud
We are not strangers to the amazing benefits of moving your phone system to the cloud. It’s what we do, and clearly we were early adopters and have been advocates ever since. We’ve told you plenty of times how hosting your voice and telecom system over IP / the cloud, rather than on-site, can change

Are you ready for the new normal?

We might have mentioned once or twice how beneficial it is to embrace the remote work culture… A few of our recent articles have explained why offering a virtual work option to employees, whether occasionally or full-time, increases morale and decreases overhead. Our social media pages are filled with case studies, data and research that demonstrate the
So far in this series we’ve discussed how various tweaks to your company’s communications procedures can make things so much better for morale, productivity, operations and budget. As you may have noticed, there is an underlying theme to this modern communications series: flexibility creates efficiency. You can look at this concept from a few different
While productivity is a pretty tough scale to measure, we can all agree that loss of focus can be very costly when it becomes based on daily practices and habitual multitasking. There have been so many studies and data released in recent years that prove how much money a business really loses when employees are unable
Keeping Customer Relationship Management (CRM) records and related customer support data current is a big problem for many businesses in many industries, especially when those records require updates on a regular basis. But what if there was an easy trick that made it much easier to stay on top of these updates? Take, for example,
  Modern communications are complicated. When you hear or read about the technical processes that make them work, it can be overwhelming and confusing. And while these technical details are interesting, amazing, and necessary (for those who understand them, at least), most people have no real need to actually get it. Most people just want