How to Ensure Your Customer Support Records Are Always Current
Tuesday, 06 September 2016
Keeping Customer Relationship Management (CRM) records and related customer support data current is a big problem for many businesses in many industries, especially when those records require updates on a regular basis. But what if there was an easy trick that made it much easier to stay on top of these updates? Take, for example,
- Published in Blog, Business, CRM, CSII Voice, Service, Telephone System, Unified Communications, Voice, VoIP
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Modern Communications Can Change Your Business and Your Life
Wednesday, 31 August 2016
Modern communications are complicated. When you hear or read about the technical processes that make them work, it can be overwhelming and confusing. And while these technical details are interesting, amazing, and necessary (for those who understand them, at least), most people have no real need to actually get it. Most people just want
- Published in Blog, Business, Call Routing, CSII Voice, Industry, Managed Services, Mobile, Network, Remote Work, Service, SIP Trunking, Telephone System, Unified Communications, Voice, VoIP
Small Business Communications: When Should You Upgrade?
Wednesday, 01 May 2013
When is the best time to upgrade your small business communications? outlines several suggested events.
- Published in Blog, Business, Products, Telephone System
Communications and The Right Tools for the Job
Monday, 25 March 2013
Communication hardware, software and cloud solutions allow key members of an organization to remain in contact with coworkers, vendors and customers while in the office, on the road or even at home.
- Published in Blog, Telephone System, Unified Communications, Voice