How to Ensure Your Customer Support Records Are Always Current
Tuesday, 06 September 2016
Keeping Customer Relationship Management (CRM) records and related customer support data current is a big problem for many businesses in many industries, especially when those records require updates on a regular basis. But what if there was an easy trick that made it much easier to stay on top of these updates? Take, for example,
- Published in Blog, Business, CRM, CSII Voice, Service, Telephone System, Unified Communications, Voice, VoIP
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Brokers, are you tired of losing business when your agents leave?
Monday, 01 February 2016
A quick glance at the business cards in the offices of most real estate agencies reveals an alarming trend. A trend that is causing many brokers to lose a surprising amount of sales commissions each year.
- Published in Blog, Real Estate
Centralized Call Control in a BYOD Environment
Tuesday, 11 June 2013
Empowering your employees to communicate while retaining the ability to control and manage your inbound and outbound call features and reporting is the basis of centralized call management.
- Published in Blog, Business, Service, Unified Communications, Voice